
Everything at a glance online
Discover the world of digital services from Metabo! In our Service Portal and the Metabo App, you have access to all key information in your customer account, anywhere and any time.
In our Service Portal, you can easily record all of your products and secure our XXL warranty or FULL Service at the same time. You can also access operating manuals and spare parts lists, and keep an overview of all your Metabo tools.
View all info on the go: our Metabo App makes registration, product and dealer searches easy. Download it now to get started!
You can count on it: Metabo Services.
You work hard every day with dedication and passion. This is only possible if you can rely on your tools 100%. Our Metabo services offer you exactly the support you need in case of an emergency.
Frequently asked questions. Quick answers.
Registration can only be done online at www.metabo-service.com or via the Metabo app and can be carried out by yourself. As the purchaser, you will receive your XXL warranty confirmation by email or you can print it out directly. This confirmation is always specific to the machine.
First, please check whether you already have a user account. If this is not the case, you can create one via the following link: https://portal.metabo-service.com/en-GB/my-service/login
If you have forgotten your password, please use the following link.
If you are still unable to log in, please contact our support team.
When creating a user account, the email address is used as the username. The username can only be assigned once. Please also note that the password must be at least 8 characters long and contain letters, numbers, and special characters.
If you are still unable to register, please contact our support team.
To register, you will need the item number (shown in red in this example) and the serial number (shown in blue in this example) of your machine. These can be found on the device's type plate. You will also need to provide the invoice date.
No, these do not need to be registered separately. Metabo generally provides a 3-year warranty free of charge on all battery packs and chargers – with no limit on the number of charging cycles. Registration is not necessary.
Contact
KOKI Group UK Ltd
25 Majestic Road,
Nursling Industrial Estate,
Southampton SO16 0YT
How to reach us
E-Mail: UK-metabo@koki-group.com
Tel: (+44) 2380-73 20 00




